NAOS CEO Insights

November 28, 2025

CEO INSIGHTS – Week Ending 28 November 2025

“Availability of bees for the industry this year has become more problematic, due to climatic conditions, the spread of varroa mite and border movement restrictions.”

Market Statement, Select Harvest Ltd

Accounting

"We think AI is essentially, I think, as Steve Jobs described the computer as a bicycle for the mind. AI will be like a bicycle for accountants. It is fantastic technology that is helping us enormously." Brett Kelly, Executive Chairman, Kelly Partners Group Ltd

Footwear

"Retail market conditions remain challenging, including ongoing promotional activity. The sports category continued to perform well, particularly running and performance footwear." Market Statement, Accent Group Ltd

Plumbing & Supplies

“We are still expecting a period of soft activity in both regions [Australia & USA]." Peter Wilson, CEO, Reece Group Ltd

Online Retail

“Online penetration also remains comparatively low with furniture and homewares at around 20% in Australia, well below other retail sectors and international peers such as the U.S. at 35% and the U.K. at 29%. The home improvement category lags even further, with only 5 to 10% of revenue currently online.” Mark Coulter, CEO, Temple & Webster Ltd

“Large-format home, lifestyle and tech stores thrive in communities with supportive economies, strategic regional planning, and efficient transport and logistics systems. Rather than replacing physical shopping, online retailing complements our stores, providing customers the flexibility to browse, order, and pick up where and when they choose.” Katie Page, CEO, Harvey Norman Holdings Ltd

Bees & Almonds

“Availability of bees for the industry this year has become more problematic, due to climatic conditions, the spread of varroa mite and border movement restrictions.” Market Statement, Select Harvest Ltd

Hospitals

“Activity growth in the quarter was strong, supported by medical admissions associated with the winter flu season and growth in high acuity surgical work.” Natalie Davis, CEO, Ramsay Health Care Ltd

Marketing Catalogues

“YTD [financial year to date] revenue has been softer than expected across the retail and media sectors, impacting IVE’s catalogue business in particular.” Market Statement, IVE Group Ltd

Industrials

“Symal now operates across some of Australia’s most resilient and opportunity-rich end markets. These include infrastructure, power and renewables, utilities, data centres, defence, facilities, waste management and repurposing.” Joe Bartolo, CEO, Symal Group Ltd

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Iron Ore

“Production levels across most commodities continue to underpin demand for sustaining capital works and maintenance services. While iron ore prices are expected to soften, production rates are likely to be maintained, supporting continued investment in new projects across Western Australia’s iron ore sector, with a focus on efficiency to preserve its globally competitive position.” Zoran Bebic, CEO, Monadelphous Group Ltd

Geopolitics

“So 2025, we could genuinely say was the year that geopolitics really came to town in the rare earths market.” Amanda Lacaze, CEO, Lynas Rare Earths Ltd

“[Lithium] Inventory levels are normalizing. In fact, of late, they've been decreasing. Downstream activity is stabilising and policy momentum continues to emphasize the importance of secure high-quality supply.” Dale Henderson, CEO, Pilbara Minerals Ltd

AI Inequality & Government Policy

“AI risks deepening inequality. You need prior education, you need electricity, you need digital infrastructure...There is a potential for splitting societies, and there is a real potential for splitting the world into the countries which can afford it and the countries which cannot afford it." Nicolai Tangen, CEO Norges Bank Investment Management [Norwegian sovereign wealth fund]

“That’s probably the biggest frustration, we don’t know where the government stands in terms of AI.” Robin Khuda, CEO, AirTrunk

Computers

“Memory costs are currently 15% to 18% of the cost of a typical PC, and while an increase was expected, its rate has accelerated in the last few weeks.” Enrique Lores, CEO, HP Inc.  

Gig Economy & Quick Commerce

“We believe that every single human being has unique skills that they have to offer other people in the community.” Tim Fung, CEO, Airtasker Ltd

“Beyond food delivery, we're also seeing rapid growth in retail categories via quick commerce, clearly driving growth across related categories and businesses, especially groceries, health care products and the supermarket segment.” Eddie Wu, CEO, Alibaba Group Holdings Ltd

Agriculture & Machinery

“Looking ahead, we believe 2026 will mark the bottom of the large ag cycle.” John May, CEO, John Deere & Co.

Discretionary Spending

“We've seen a good uptick in volumes in our core discretionary verticals.” Jonathan Davey, CEO, Tyro Payments Ltd

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